IAM03

Time Clock

Biometric technology

360°Optical fingerprint recognition technology, accept false or reject the truth rate below 0.1 percent

8 YEARS POS SUPPLIER

SVANTTO

Founded in 2015, SVANTTO specializes in helping the retailing industry boost their working efficiency and make work fun with advanced office equipment. We have all kinds of office products for your reference, such as Time clocks, translators, scanners, etc. In pursuit of reliable and stable quality, SVANTTO keeps focusing on forming perfect management and a strict quality control system. Qualified with CE, FCC, and RoHS, Our Office products are widely used in America, Europe, Australia, and Southeast Asia. SVANTTO office equipment brings a new level of efficiency and convenience to your business, boosting your customer satisfaction and revenues. SVANTTO persists to develop easy-setup products to help you Capture Your Customers’ Imagination with Convenience for a win-win-win situation.

FAQ

Have a differint question? Please contact us with support@svantto.com

Phone:+1 415 738 9812 WhatsApp:+86 15360098620

IAM02

There are only passwords as shown below

Passwords:  g4gIOA2i

 

Tip: Please do not modify the original format of the form when modifying the added form, as this will render the form useless and prevent it from being uploaded.

If you have any questions about entering your password, please feel free to contact us.

Download the Attendance Summary Form Form.

Step1:Take out the USB stick from the package and insert it into the attendance machine.

Step2:Go to MENU >1.Report > All Reports Download

*Tips:If you just want to see the staff hours and summary please download Attendance Report Download.No need to download additional forms.

Step3:In the date dialog, you can choose a month, a week, or a day, after the selection, the corresponding total and attendance time are generated.

Step4:Insert the USB stick into the computer and open the AttendReport form.

A:Please click “0” to enter the administrator's ID number and password in order to log in and unlock.You can proceed to the menu interface after unlocking and delete the administrator. Also user can remove the password restrictions.

Verify manger mode prevent other staff from accessing this menu to modify attendance. If the user was registered as an administrator, access to the menu can only be unlocked by administrator.

Please re-punch your card or register your ID card details.

This is because the information on the ID card is invalid, please do not leave the RFID Reading area too quickly when punching the card, please place it in the RFID Reading area for 1~2 seconds to ensure that the attendance machine recognizes it successfully before leaving the RFID Reading area

The reason for this is that the Attendance machine does not recognize the USB flash drive.

(1) Please re-insert the USB flash drive, insert it and then click Download “Report Sheet”

(2) The attendance machine does not support the format of the USB flash drive as exFAT, please insert the USB flash drive and format it as FAT32 in the computer.

(3) The USB flash drive has been damaged and needs to be replaced.

Tip: Please use the SVATTON USB flash drive included in the package as a matter of priority to ensure that you can use it properly.

Attendance machines does not support NFC, only support ID cards with a low frequency of 125K Hz.

Please ensure that you are using a 125Khz ID card, which is included in the box.

There are three reasons for this problem.

It is recommended to use the index finger or middle finger to enroll your fingerprint.

(1) In cold weather, hands that are too dry will not be recognised, and if your hands are too wet you will not be able to recognise fingerprints any better.

(2) Place the finger in a proper position, make sure your finger is free from cuts and stains. If the registered finger has such flaws, enroll another finger.

(3) The fingerprint reading module is faulty.

Automatic calculation based on shift time. Normal working hours minus late arrival and early departure time

Please check the attendance information and attendance ID card record information, if the normal Input ID numbers are not followed, there will be an overlap of punching.

Tips:Please try to avoid setting your password to common password settings such as 123456 or 11111, which are prone to overlap.

IAM03

The Password is: sjdgid

Tip: Please do not modify the original format of the form when modifying the added form, as this will render the form useless and prevent it from being uploaded.

Manger mode prevents other staff from accessing this menu to modify attendance. If the user was registered as an administrator, access to the menu can only be unlocked by the administrator.

Tip: If you haven't set a password or your fingerprint doesn't work, you can enter Super Administrator mode

Steps1:  Press the MENU key > then enter the ID number 9 of 9 (9999999999) > OK

Steps2: Then enter the password: 83265736 > OK key Enter the menu to reset or delete the previous administrator information

Note: when entering your password, please remember to always press the MENU key

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